Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT): The hardest part was getting to the operator...
A Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer review by GetHuman user ~Wrong sticker on license plate from November 21st, 2017
Background on ~Wrong sticker on license plate's case
GetHuman: ~Wrong sticker on license plate - can you tell our other Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customers when your case took place?
~Wrong sticker on license plate: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT), and if so, how?
GetHuman: And which of these common Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer issues best describes the reason you wanted to talk to them?
(Shows ~Wrong sticker on license plate a list of common Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) problems)
~Wrong sticker on license plate: "Complaint" was why I was trying to call.
~Wrong sticker on license plate's review of Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer service
GetHuman: So how would you sum up your experience for GetHuman's Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wrong sticker on license plate: The hardest part was getting to the operator. I had to choose the type of service first, listen to the *nd menu, and press O for operator, even though there was to option for that.
GetHuman: Let's quantify your experience contacting Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT). On a scale of 1 to 5, how easy is it go get help on a Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) problem?
~Wrong sticker on license plate: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wrong sticker on license plate: I'd give them a one out of five on communication.
GetHuman: And what about Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)'s ability to quickly and effectively address your problem?
~Wrong sticker on license plate: For that I would say five out of five.
GetHuman: And finally- any advice for other Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customers?
~Wrong sticker on license plate: Call them early in the day or late. Don't forget any personal or account information you might need for Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wrong sticker on license plate taken from his Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer service problem that occurred on November 18th, 2017.