Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT): Unable to help me with my specific question, bu...
A Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer review by GetHuman user GetHuman-271016 from October 29th, 2017
Background on GetHuman-271016's case
GetHuman: GetHuman-271016 - can you tell our other Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customers when your case took place?
GetHuman-271016: Sure. It was late at night, on October 23rd.
GetHuman: Did you reach out to Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT), and if so, how?
GetHuman: And which of these common Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-271016 a list of common Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) problems)
GetHuman-271016: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-271016's review of Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer service
GetHuman: So how would you sum up your experience for GetHuman's Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-271016: Unable to help me with my specific question, but able to transfer me to appropriate department. Courteous.
GetHuman: Let's quantify your experience contacting Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT). On a scale of 1 to 5, how easy is it go get help on a Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) problem?
GetHuman-271016: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-271016: I'd give them a one out of five on communication.
GetHuman: And what about Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)'s ability to quickly and effectively address your problem?
GetHuman-271016: For that I would say three out of five.
GetHuman: And finally- any advice for other Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customers?
GetHuman-271016: Call them early in the day or late. Don't forget any personal or account information you might need for Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-271016 taken from his Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer service problem that occurred on October 23rd, 2017.