People Magazine: I wrote a check for a subscription on January...
A People Magazine customer review by GetHuman user ~stupid hairdresser from November 26th, 2017
Background on ~stupid hairdresser's case
GetHuman: ~stupid hairdresser - can you tell our other People Magazine customers when your case took place?
~stupid hairdresser: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~stupid hairdresser a list of common People Magazine problems)
~stupid hairdresser: "Cancel Service" was why I was trying to call.
~stupid hairdresser's review of People Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stupid hairdresser: I wrote a check for a subscription on January *. My check cleared my account on January **.I have made contact with customer service two times since then.I was told both times I would have a magazine in two to three weeks. The customer service rep asked me if I wanted to go ahead and give her $*** more dollars to start another subscription. She must think I pretty stupid. What is wrong with People?
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
~stupid hairdresser: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stupid hairdresser: I'd give them a three out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
~stupid hairdresser: For that I would say two out of five.
GetHuman: And finally- any advice for other People Magazine customers?
~stupid hairdresser: Call them early in the day or late. Don't forget any personal or account information you might need for People Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stupid hairdresser taken from his People Magazine customer service problem that occurred on November 17th, 2017.