People Magazine: People "Headquarters is fine - however, I disco...
A People Magazine customer review by GetHuman user GetHuman-78209 from November 25th, 2017
Background on GetHuman-78209's case
GetHuman: GetHuman-78209 - can you tell our other People Magazine customers when your case took place?
GetHuman-78209: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-78209 a list of common People Magazine problems)
GetHuman-78209: "Delivery Problem" was why I was trying to call.
GetHuman-78209's review of People Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-78209: People "Headquarters is fine - however, I discovered there are who knows how many agencies out there mailing offers (twice the cost) in the form of an invoice that says renewal notice. My ** yr. Mother has sent them money for paid up subscriptions * yrs. out - they will cancel (yet to be seen) and send money back but charge you $** handling fee (after they have used this money for * yrs). Beware - what a scam! I have at least ten *** numbers to call - many businesses involved - one for calling in order to People Headquarters * one for billing and whatever - a confusing mess!
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
GetHuman-78209: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-78209: I'd give them a three out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
GetHuman-78209: For that I would say two out of five.
GetHuman: And finally- any advice for other People Magazine customers?
GetHuman-78209: Call them early in the day or late. Don't forget any personal or account information you might need for People Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-78209 taken from his People Magazine customer service problem that occurred on November 17th, 2017.