People Media, LLC: The site is terrible and any problems with bill...
A People Media, LLC customer review by GetHuman user ~yourstruly917 from November 24th, 2017
Background on ~yourstruly917's case
GetHuman: ~yourstruly917 - can you tell our other People Media, LLC customers when your case took place?
~yourstruly917: Yeah. It was late at night, on November 18th.
GetHuman: Did you reach out to People Media, LLC, and if so, how?
GetHuman: And which of these common People Media, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~yourstruly917 a list of common People Media, LLC problems)
~yourstruly917: "Delivery problem" was why I was trying to contact.
~yourstruly917's review of People Media, LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's People Media, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yourstruly917: The site is terrible and any problems with billing and*or access to profile account information are impossible. I have tried to get the account closed and billing stopped but have had no luck. It is impossible to access the basic profile information if the original credit card has been lost or changed and yet, your organization has no trouble billing the new account. You need to come up with a better way to access account information or to contact you!!!
GetHuman: Let's quantify your experience contacting People Media, LLC. On a scale of 1 to 5, how easy is it go get help on a People Media, LLC problem?
~yourstruly917: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yourstruly917: I'd give them a five out of five on communication.
GetHuman: And what about People Media, LLC's ability to quickly and effectively address your problem?
~yourstruly917: For that I would say two out of five.
GetHuman: And finally- any advice for other People Media, LLC customers?
~yourstruly917: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for People Media, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yourstruly917 taken from his People Media, LLC customer service problem that occurred on November 18th, 2017.