People Media, LLC: They double billed me for another account for o...

A People Media, LLC customer review by GetHuman user ~queenamina09 from November 15th, 2017

Background on ~queenamina09's case

GetHuman: ~queenamina09 - can you tell our other People Media, LLC customers when your case took place?
~queenamina09: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to People Media, LLC, and if so, how?
~queenamina09: I used a help page I found on the GetHuman People Media, LLC customer service contact info page: Contact People Media, LLC Customer Service
GetHuman: And which of these common People Media, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~queenamina09 a list of common People Media, LLC problems)
~queenamina09: "Cancel subscription" was why I was trying to contact.

~queenamina09's review of People Media, LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's People Media, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~queenamina09: They double billed me for another account for over a year and refuse to give me my money back. Instead of the ***.** they owe me they want to give me only **.** back.
GetHuman: Let's quantify your experience contacting People Media, LLC. On a scale of 1 to 5, how easy is it go get help on a People Media, LLC problem?
~queenamina09: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~queenamina09: I'd give them a two out of five on communication.
GetHuman: And what about People Media, LLC's ability to quickly and effectively address your problem?
~queenamina09: For that I would say five out of five.
GetHuman: And finally- any advice for other People Media, LLC customers?
~queenamina09: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for People Media, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~queenamina09 taken from his People Media, LLC customer service problem that occurred on November 8th, 2017.

People Media, LLC

2.31 of 5 stars | 70 reviews

~queenamina09's People Media, LLC Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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