People PC: I have been trying since Nov **** to canx this...
A People PC customer review by GetHuman user ~tenpegtx from October 31st, 2017
Background on ~tenpegtx's case
GetHuman: ~tenpegtx - can you tell our other People PC customers when your case took place?
~tenpegtx: Yeah. It was middle of the night, on October 23rd.
GetHuman: Did you reach out to People PC, and if so, how?
GetHuman: And which of these common People PC customer issues best describes the reason you wanted to talk to them?
(Shows ~tenpegtx a list of common People PC problems)
~tenpegtx: "Change plan" was why I was trying to call.
~tenpegtx's review of People PC customer service
GetHuman: So how would you sum up your experience for GetHuman's People PC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tenpegtx: I have been trying since Nov **** to canx this account. I have moved twice since then and have never used their system. I tried them because they were advertised in AARP and not being computer expert I felt they would be a "customer service" based company. Little did I know they were outsourced and it is very difficult to get someone who "comprehens" American. DO NOT GIVE THIS COMPANY ACCESS TO YOUR ACCTS, THEY WILL ROB YOU. If anyone knows how to canx them let me know, it's been * *** years they are taking my money monthly.
GetHuman: Let's quantify your experience contacting People PC. On a scale of 1 to 5, how easy is it go get help on a People PC problem?
~tenpegtx: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tenpegtx: I'd give them a five out of five on communication.
GetHuman: And what about People PC's ability to quickly and effectively address your problem?
~tenpegtx: For that I would say three out of five.
GetHuman: And finally- any advice for other People PC customers?
~tenpegtx: Call them early in the day or late. Don't forget any personal or account information you might need for People PC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tenpegtx taken from his People PC customer service problem that occurred on October 23rd, 2017.
People PC
5.00 of 5 stars | 8 reviews
~tenpegtx's People PC Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like People PC, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with People PC in any way.