Philips Norelco: I sent in my receipt December **, **** and am s...
A Philips Norelco customer review by GetHuman user ~Disappointed in Philips Compan from November 21st, 2017
Background on ~Disappointed in Philips Compan's case
GetHuman: ~Disappointed in Philips Compan - can you tell our other Philips Norelco customers when your case took place?
~Disappointed in Philips Compan: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to Philips Norelco, and if so, how?
GetHuman: And which of these common Philips Norelco customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointed in Philips Compan a list of common Philips Norelco problems)
~Disappointed in Philips Compan: "Returns" was why I was trying to call.
~Disappointed in Philips Compan's review of Philips Norelco customer service
GetHuman: So how would you sum up your experience for GetHuman's Philips Norelco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointed in Philips Compan: I sent in my receipt December **, **** and am still waiting for my rebate. They said they would call back and never did.
GetHuman: Let's quantify your experience contacting Philips Norelco. On a scale of 1 to 5, how easy is it go get help on a Philips Norelco problem?
~Disappointed in Philips Compan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointed in Philips Compan: I'd give them a three out of five on communication.
GetHuman: And what about Philips Norelco's ability to quickly and effectively address your problem?
~Disappointed in Philips Compan: For that I would say four out of five.
GetHuman: And finally- any advice for other Philips Norelco customers?
~Disappointed in Philips Compan: Call them early in the day or late. Don't forget any personal or account information you might need for Philips Norelco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointed in Philips Compan taken from his Philips Norelco customer service problem that occurred on November 12th, 2017.