Philips Norelco: Your service is nothing short of outstanding, I...
A Philips Norelco customer review by GetHuman user ~Elaine Laub from November 15th, 2017
Background on ~Elaine Laub's case
GetHuman: ~Elaine Laub - can you tell our other Philips Norelco customers when your case took place?
~Elaine Laub: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Philips Norelco, and if so, how?
GetHuman: And which of these common Philips Norelco customer issues best describes the reason you wanted to talk to them?
(Shows ~Elaine Laub a list of common Philips Norelco problems)
~Elaine Laub: "Warranty claim" was why I was trying to call.
~Elaine Laub's review of Philips Norelco customer service
GetHuman: So how would you sum up your experience for GetHuman's Philips Norelco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elaine Laub: Your service is nothing short of outstanding, I could not have ask for a more uncomplicated, quick response from your representative, Desiree Campbell. She was not only professional and courteous but also had full knowledge of the product. Thank you!
GetHuman: Let's quantify your experience contacting Philips Norelco. On a scale of 1 to 5, how easy is it go get help on a Philips Norelco problem?
~Elaine Laub: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elaine Laub: I'd give them a two out of five on communication.
GetHuman: And what about Philips Norelco's ability to quickly and effectively address your problem?
~Elaine Laub: For that I would say three out of five.
GetHuman: And finally- any advice for other Philips Norelco customers?
~Elaine Laub: Call them early in the day or late. Don't forget any personal or account information you might need for Philips Norelco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elaine Laub taken from his Philips Norelco customer service problem that occurred on November 11th, 2017.