Philips Norelco: having just returned from overseas with the mil...
A Philips Norelco customer review by GetHuman user ~greg white manteca ca from November 11th, 2017
Background on ~greg white manteca ca 's case
GetHuman: ~greg white manteca ca - can you tell our other Philips Norelco customers when your case took place?
~greg white manteca ca : Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Philips Norelco, and if so, how?
GetHuman: And which of these common Philips Norelco customer issues best describes the reason you wanted to talk to them?
(Shows ~greg white manteca ca a list of common Philips Norelco problems)
~greg white manteca ca : "Technical support" was why I was trying to call.
~greg white manteca ca 's review of Philips Norelco customer service
GetHuman: So how would you sum up your experience for GetHuman's Philips Norelco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~greg white manteca ca : having just returned from overseas with the military, and purchasing my razor for the sole purpose of deployment and loyal NORELCO customer. I was told that my razor couldn't be covered. This is the *nd razor I bought in ** years. this one wont' hold a charge and I was told nothing can be done. Not good customer service. May have to go back to the old way of shaving....cream and blade. Greg White Manteca CA
GetHuman: Let's quantify your experience contacting Philips Norelco. On a scale of 1 to 5, how easy is it go get help on a Philips Norelco problem?
~greg white manteca ca : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~greg white manteca ca : I'd give them a five out of five on communication.
GetHuman: And what about Philips Norelco's ability to quickly and effectively address your problem?
~greg white manteca ca : For that I would say four out of five.
GetHuman: And finally- any advice for other Philips Norelco customers?
~greg white manteca ca : Call them early in the day or late. Don't forget any personal or account information you might need for Philips Norelco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~greg white manteca ca taken from his Philips Norelco customer service problem that occurred on November 8th, 2017.