Pittsburgh Post-Gazette: * straight phone calls average wait over ** min...

A Pittsburgh Post-Gazette customer review by GetHuman user GetHuman-260787 from November 26th, 2017

Background on GetHuman-260787's case

GetHuman: GetHuman-260787 - can you tell our other Pittsburgh Post-Gazette customers when your case took place?
GetHuman-260787: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Pittsburgh Post-Gazette, and if so, how?
GetHuman-260787: I used the 800-228-6397 number I found for on the GetHuman Pittsburgh Post-Gazette customer phone number page I was on: Pittsburgh Post-Gazette Customer Service Phone Number
GetHuman: And which of these common Pittsburgh Post-Gazette customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-260787 a list of common Pittsburgh Post-Gazette problems)
GetHuman-260787: "Delivery problem" was why I was trying to call.

GetHuman-260787's review of Pittsburgh Post-Gazette customer service

GetHuman: So how would you sum up your experience for GetHuman's Pittsburgh Post-Gazette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-260787: * straight phone calls average wait over ** minutes then call goes to busy signal!!!!!When ever i get through paper will be canceled!!!!!
GetHuman: Let's quantify your experience contacting Pittsburgh Post-Gazette. On a scale of 1 to 5, how easy is it go get help on a Pittsburgh Post-Gazette problem?
GetHuman-260787: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-260787: I'd give them a one out of five on communication.
GetHuman: And what about Pittsburgh Post-Gazette's ability to quickly and effectively address your problem?
GetHuman-260787: For that I would say three out of five.
GetHuman: And finally- any advice for other Pittsburgh Post-Gazette customers?
GetHuman-260787: Call them early in the day or late. Don't forget any personal or account information you might need for Pittsburgh Post-Gazette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-260787 taken from his Pittsburgh Post-Gazette customer service problem that occurred on November 18th, 2017.

Pittsburgh Post-Gazette

1.30 of 5 stars | 57 reviews

GetHuman-260787's Pittsburgh Post-Gazette Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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