Pittsburgh Post-Gazette: IN every department nothing but empty promises...

A Pittsburgh Post-Gazette customer review by GetHuman user ~chuck from November 25th, 2017

Background on ~chuck's case

GetHuman: ~chuck - can you tell our other Pittsburgh Post-Gazette customers when your case took place?
~chuck: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Pittsburgh Post-Gazette, and if so, how?
~chuck: I used the 800-228-6397 number I found for on the GetHuman Pittsburgh Post-Gazette customer phone number page I was on: Pittsburgh Post-Gazette Customer Service Phone Number
GetHuman: And which of these common Pittsburgh Post-Gazette customer issues best describes the reason you wanted to talk to them?
(Shows ~chuck a list of common Pittsburgh Post-Gazette problems)
~chuck: "Cancel subscription" was why I was trying to call.

~chuck's review of Pittsburgh Post-Gazette customer service

GetHuman: So how would you sum up your experience for GetHuman's Pittsburgh Post-Gazette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chuck: IN every department nothing but empty promises, The Pittsburgh Post Gazette has gone down hill for years shape up or you will join others who have went out of business. IT'S UP TO YOU !!!
GetHuman: Let's quantify your experience contacting Pittsburgh Post-Gazette. On a scale of 1 to 5, how easy is it go get help on a Pittsburgh Post-Gazette problem?
~chuck: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chuck: I'd give them a one out of five on communication.
GetHuman: And what about Pittsburgh Post-Gazette's ability to quickly and effectively address your problem?
~chuck: For that I would say one out of five.
GetHuman: And finally- any advice for other Pittsburgh Post-Gazette customers?
~chuck: Call them early in the day or late. Don't forget any personal or account information you might need for Pittsburgh Post-Gazette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chuck taken from his Pittsburgh Post-Gazette customer service problem that occurred on November 16th, 2017.

Pittsburgh Post-Gazette

1.30 of 5 stars | 57 reviews

~chuck's Pittsburgh Post-Gazette Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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