Plentyoffish: I've waited for * days now to get any kind of e...

A Plentyoffish customer review by GetHuman user ~GH09 from November 27th, 2017

Background on ~GH09's case

GetHuman: ~GH09 - can you tell our other Plentyoffish customers when your case took place?
~GH09: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
~GH09: I used a help page I found on the GetHuman Plentyoffish customer service contact info page: Contact Plentyoffish Customer Service
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~GH09 a list of common Plentyoffish problems)
~GH09: "Refund Subscription" was why I was trying to contact.

~GH09's review of Plentyoffish customer service

GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GH09: I've waited for * days now to get any kind of email response, and still haven't gotten anything. They randomly shut down my account and won't get back to me as to why... WORST COMPANY*CUSTOMER SERVICE EVER!!!
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~GH09: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GH09: I'd give them a three out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~GH09: For that I would say one out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~GH09: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GH09 taken from his Plentyoffish customer service problem that occurred on November 20th, 2017.

Plentyoffish

1.22 of 5 stars | 428 reviews

~GH09's Plentyoffish Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Plentyoffish, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Plentyoffish in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!