Plentyoffish: To reply to my email. Someone hacked into my a...

A Plentyoffish customer review by GetHuman user ~1BeautifulRN4U from November 22nd, 2017

Background on ~1BeautifulRN4U's case

GetHuman: ~1BeautifulRN4U - can you tell our other Plentyoffish customers when your case took place?
~1BeautifulRN4U: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
~1BeautifulRN4U: I used a help page I found on the GetHuman Plentyoffish customer service contact info page: Contact Plentyoffish Customer Service
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~1BeautifulRN4U a list of common Plentyoffish problems)
~1BeautifulRN4U: "Cancel service" was why I was trying to contact.

~1BeautifulRN4U's review of Plentyoffish customer service

GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~1BeautifulRN4U: To reply to my email. Someone hacked into my account and deleted it...now I'm afraid to get back on. Just wanted to know who did it and how was they able to do it...They changed my email address to so I couldn't log back in. Scary!
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~1BeautifulRN4U: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~1BeautifulRN4U: I'd give them a three out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~1BeautifulRN4U: For that I would say four out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~1BeautifulRN4U: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~1BeautifulRN4U taken from his Plentyoffish customer service problem that occurred on November 12th, 2017.

Plentyoffish

1.22 of 5 stars | 428 reviews

~1BeautifulRN4U's Plentyoffish Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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