Pogo - EA Games: I would rather wait on a slug to get up a tree...

A Pogo - EA Games customer review by GetHuman user ~Anono-1 from November 17th, 2017

Background on ~Anono-1's case

GetHuman: ~Anono-1 - can you tell our other Pogo - EA Games customers when your case took place?
~Anono-1: Yup. It was morning, on November 7th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
~Anono-1: I used a help page I found on the GetHuman Pogo - EA Games customer service contact info page: Contact Pogo - EA Games Customer Service
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~Anono-1 a list of common Pogo - EA Games problems)
~Anono-1: "In Game Problem" was why I was trying to contact.

~Anono-1's review of Pogo - EA Games customer service

GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anono-1: I would rather wait on a slug to get up a tree than waste time calling the number here. They instantly put me at a voice mail. There was NO help offered to me and I wasted $** on a Gift Card FOR EA games. I hope no one else experiences this kind of service. For a great advice, I would avoid purchasing ANY game*gift*cash card for EA games.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~Anono-1: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anono-1: I'd give them a one out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~Anono-1: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~Anono-1: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anono-1 taken from his Pogo - EA Games customer service problem that occurred on November 7th, 2017.

Pogo - EA Games

1.42 of 5 stars | 166 reviews

~Anono-1's Pogo - EA Games Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pogo - EA Games, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pogo - EA Games in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!