Pogo - EA Games: still waiting for answer on a charge of **.** t...
A Pogo - EA Games customer review by GetHuman user ~lighthouse5511 from November 21st, 2017
Background on ~lighthouse5511's case
GetHuman: ~lighthouse5511 - can you tell our other Pogo - EA Games customers when your case took place?
~lighthouse5511: Yeah. It was late at night, on November 14th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~lighthouse5511 a list of common Pogo - EA Games problems)
~lighthouse5511: "Problem With the App" was why I was trying to contact.
~lighthouse5511's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lighthouse5511: still waiting for answer on a charge of **.** that i did not authorize on ********. my pogo user name is lighthouse**** and my e-mail is *****@***.com, I would appreciate it if someone would get back to me and refund the **.** back into my account, Thank you Laurie Pereira
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~lighthouse5511: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lighthouse5511: I'd give them a four out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~lighthouse5511: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~lighthouse5511: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lighthouse5511 taken from his Pogo - EA Games customer service problem that occurred on November 14th, 2017.