Pogo - EA Games: the recording told me to go to ea.com then hung...
A Pogo - EA Games customer review by GetHuman user ~cuddlebyme from November 22nd, 2017
Background on ~cuddlebyme's case
GetHuman: ~cuddlebyme - can you tell our other Pogo - EA Games customers when your case took place?
~cuddlebyme: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~cuddlebyme a list of common Pogo - EA Games problems)
~cuddlebyme: "Technical support" was why I was trying to contact.
~cuddlebyme's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cuddlebyme: the recording told me to go to ea.com then hung up! I called to talk to someone, not be hung up on. thanks alot. I've been having trouble with your games and there's NO 'contact us' anywhere on your site. This is what the paying customer pays for?
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~cuddlebyme: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cuddlebyme: I'd give them a one out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~cuddlebyme: For that I would say four out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~cuddlebyme: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cuddlebyme taken from his Pogo - EA Games customer service problem that occurred on November 20th, 2017.