Popular Science Magazine: The lady that replied to my request for informa...
A Popular Science Magazine customer review by GetHuman user ~cy piccott from November 25th, 2017
Background on ~cy piccott's case
GetHuman: ~cy piccott - can you tell our other Popular Science Magazine customers when your case took place?
~cy piccott: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Popular Science Magazine, and if so, how?
GetHuman: And which of these common Popular Science Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~cy piccott a list of common Popular Science Magazine problems)
~cy piccott: "None of those really matches why I wanted to call Popular Science Magazine that day." was why I was trying to call.
~cy piccott's review of Popular Science Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Popular Science Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cy piccott: The lady that replied to my request for information was excellent. She then very helpfully aided me in renewing PS for another three years at a very reasonable rate. I am a faithful Cdn subscriber and appreciate the help that I received. I would commend this young lady to her managers... Acct * *********. C.G Piccott
GetHuman: Let's quantify your experience contacting Popular Science Magazine. On a scale of 1 to 5, how easy is it go get help on a Popular Science Magazine problem?
~cy piccott: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cy piccott: I'd give them a five out of five on communication.
GetHuman: And what about Popular Science Magazine's ability to quickly and effectively address your problem?
~cy piccott: For that I would say two out of five.
GetHuman: And finally- any advice for other Popular Science Magazine customers?
~cy piccott: Call them early in the day or late. Don't forget any personal or account information you might need for Popular Science Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cy piccott taken from his Popular Science Magazine customer service problem that occurred on November 19th, 2017.