PowWeb: They were unable to fix the error on their end...
A PowWeb customer review by GetHuman user ~Pigseye from November 22nd, 2017
Background on ~Pigseye's case
GetHuman: ~Pigseye - can you tell our other PowWeb customers when your case took place?
~Pigseye: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to PowWeb, and if so, how?
GetHuman: And which of these common PowWeb customer issues best describes the reason you wanted to talk to them?
(Shows ~Pigseye a list of common PowWeb problems)
~Pigseye: "Change plan" was why I was trying to call.
~Pigseye's review of PowWeb customer service
GetHuman: So how would you sum up your experience for GetHuman's PowWeb customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pigseye: They were unable to fix the error on their end in a timely fashion. I am waiting to see if they ever fix it.
GetHuman: Let's quantify your experience contacting PowWeb. On a scale of 1 to 5, how easy is it go get help on a PowWeb problem?
~Pigseye: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pigseye: I'd give them a one out of five on communication.
GetHuman: And what about PowWeb's ability to quickly and effectively address your problem?
~Pigseye: For that I would say two out of five.
GetHuman: And finally- any advice for other PowWeb customers?
~Pigseye: Call them early in the day or late. Don't forget any personal or account information you might need for PowWeb to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pigseye taken from his PowWeb customer service problem that occurred on November 16th, 2017.
PowWeb
1.00 of 5 stars | 8 reviews
~Pigseye's PowWeb Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PowWeb, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PowWeb in any way.