Priceline: I need to ask a question about using a foreign...
A Priceline customer review by GetHuman user GetHuman-348498 from November 11th, 2017
Background on GetHuman-348498's case
GetHuman: GetHuman-348498 - can you tell our other Priceline customers when your case took place?
GetHuman-348498: Yup. It was evening, on November 7th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-348498 a list of common Priceline problems)
GetHuman-348498: "Refund" was why I was trying to call.
GetHuman-348498's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-348498: I need to ask a question about using a foreign credit card to purchase an air ticket. They give you no way to reach them unless you have a reference number from them or have already made a reservation in which case you can use your tel. number. However, I had no way to get through to ask my question.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
GetHuman-348498: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-348498: I'd give them a one out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
GetHuman-348498: For that I would say five out of five.
GetHuman: And finally- any advice for other Priceline customers?
GetHuman-348498: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-348498 taken from his Priceline customer service problem that occurred on November 7th, 2017.