Prometric: These guys ****. They do not answer the calls a...
A Prometric customer review by GetHuman user ~Prometric sucks from November 8th, 2017
Background on ~Prometric sucks's case
GetHuman: ~Prometric sucks - can you tell our other Prometric customers when your case took place?
~Prometric sucks: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Prometric, and if so, how?
GetHuman: And which of these common Prometric customer issues best describes the reason you wanted to talk to them?
(Shows ~Prometric sucks a list of common Prometric problems)
~Prometric sucks: "Reschedule Exam" was why I was trying to call.
~Prometric sucks's review of Prometric customer service
GetHuman: So how would you sum up your experience for GetHuman's Prometric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Prometric sucks: These guys ****. They do not answer the calls and if they do they say that they want to put a hold a talk to their supervisor and keep you on never ending hold. Prometric customer service *****
GetHuman: Let's quantify your experience contacting Prometric. On a scale of 1 to 5, how easy is it go get help on a Prometric problem?
~Prometric sucks: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Prometric sucks: I'd give them a two out of five on communication.
GetHuman: And what about Prometric's ability to quickly and effectively address your problem?
~Prometric sucks: For that I would say three out of five.
GetHuman: And finally- any advice for other Prometric customers?
~Prometric sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Prometric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Prometric sucks taken from his Prometric customer service problem that occurred on November 4th, 2017.