Quality Inn: They were as helpful as within thier range to b...
A Quality Inn customer review by GetHuman user ~JT from November 28th, 2017
Background on ~JT's case
GetHuman: ~JT - can you tell our other Quality Inn customers when your case took place?
~JT: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Quality Inn, and if so, how?
GetHuman: And which of these common Quality Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~JT a list of common Quality Inn problems)
~JT: "Missing item" was why I was trying to call.
~JT's review of Quality Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Quality Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JT: They were as helpful as within thier range to be able to because I had not left the facility(no other hotels available) they could not return my points--if I had checked out no points should be charged would not recommend the Quality Inn in Dallas on Esters Blvd. People nice Facility very low rent
GetHuman: Let's quantify your experience contacting Quality Inn. On a scale of 1 to 5, how easy is it go get help on a Quality Inn problem?
~JT: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JT: I'd give them a one out of five on communication.
GetHuman: And what about Quality Inn's ability to quickly and effectively address your problem?
~JT: For that I would say five out of five.
GetHuman: And finally- any advice for other Quality Inn customers?
~JT: Call them early in the day or late. Don't forget any personal or account information you might need for Quality Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JT taken from his Quality Inn customer service problem that occurred on November 19th, 2017.
Quality Inn
2.50 of 5 stars | 18 reviews
~JT's Quality Inn Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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