I have an issue with Quest Diagnostics - NY, NJ
A Quest Diagnostics - NY, NJ customer review by GetHuman user GetHuman-baron from December 8th, 2017
Background on GetHuman-baron's case
GetHuman: GetHuman-baron - can you tell our other Quest Diagnostics - NY, NJ customers when your case took place?
GetHuman-baron: Sure. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Quest Diagnostics - NY, NJ, and if so, how?
GetHuman: And which of these common Quest Diagnostics - NY, NJ customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-baron a list of common Quest Diagnostics - NY, NJ problems)
GetHuman-baron: "Overcharge" was why I was trying to call.
GetHuman-baron's review of Quest Diagnostics - NY, NJ customer service
GetHuman: So how would you sum up your experience for GetHuman's Quest Diagnostics - NY, NJ customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-baron: I have an issue with Quest Diagnostics - NY, NJ
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-baron: I talked with someone at Quest concerning blood work done at their Saugerties ny location.*The paper script that I brought them had a request for results to be sent to dr Heslin's office,*which they failed to do. I asked if they kept the script that I brought with me and no answer but *she hung up on me.
GetHuman: Let's quantify your experience contacting Quest Diagnostics - NY, NJ. On a scale of 1 to 5, how easy is it go get help on a Quest Diagnostics - NY, NJ problem?
GetHuman-baron: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-baron: I'd give them a four out of five on communication.
GetHuman: And what about Quest Diagnostics - NY, NJ's ability to quickly and effectively address your problem?
GetHuman-baron: For that I would say five out of five.
GetHuman: And finally- any advice for other Quest Diagnostics - NY, NJ customers?
GetHuman-baron: Call them early in the day or late. Don't forget any personal or account information you might need for Quest Diagnostics - NY, NJ to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-baron taken from his Quest Diagnostics - NY, NJ customer service problem that occurred on December 1st, 2017.