Number no longer works. Recorded line "Quicken...

A Quicken customer review by GetHuman user ~annoyed with Quicken from November 23rd, 2017

Background on ~annoyed with Quicken's case

GetHuman: ~annoyed with Quicken - can you tell our other Quicken customers when your case took place?
~annoyed with Quicken: Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Quicken, and if so, how?
~annoyed with Quicken: I used the 888-311-7276 number I found for on the GetHuman Quicken customer phone number page I was on: Quicken Customer Service Phone Number
GetHuman: And which of these common Quicken customer issues best describes the reason you wanted to talk to them?
(Shows ~annoyed with Quicken a list of common Quicken problems)
~annoyed with Quicken: "Cancel order" was why I was trying to call.

~annoyed with Quicken's review of Quicken customer service

GetHuman: So how would you sum up your experience for GetHuman's Quicken customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annoyed with Quicken: Number no longer works. Recorded line "Quicken has changed support and you can contact us at quicken.com*support" and then they hang up.
GetHuman: Let's quantify your experience contacting Quicken. On a scale of 1 to 5, how easy is it go get help on a Quicken problem?
~annoyed with Quicken: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annoyed with Quicken: I'd give them a four out of five on communication.
GetHuman: And what about Quicken's ability to quickly and effectively address your problem?
~annoyed with Quicken: For that I would say one out of five.
GetHuman: And finally- any advice for other Quicken customers?
~annoyed with Quicken: Call them early in the day or late. Don't forget any personal or account information you might need for Quicken to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~annoyed with Quicken taken from his Quicken customer service problem that occurred on November 18th, 2017.

Quicken

2.33 of 5 stars | 103 reviews

~annoyed with Quicken's Quicken Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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