Quicken: This product *****. I Just wanted to use it at...
A Quicken customer review by GetHuman user ~Wasted money from November 20th, 2017
Background on ~Wasted money's case
GetHuman: ~Wasted money - can you tell our other Quicken customers when your case took place?
~Wasted money: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Quicken, and if so, how?
GetHuman: And which of these common Quicken customer issues best describes the reason you wanted to talk to them?
(Shows ~Wasted money a list of common Quicken problems)
~Wasted money: "Technical support" was why I was trying to call.
~Wasted money's review of Quicken customer service
GetHuman: So how would you sum up your experience for GetHuman's Quicken customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wasted money: This product *****. I Just wanted to use it at home and not online. Can't do anything without giving info. I don't want to give. I don't want to give a Email but I can't do anything without giving one. Like I said it *****!!!!!
GetHuman: Let's quantify your experience contacting Quicken. On a scale of 1 to 5, how easy is it go get help on a Quicken problem?
~Wasted money: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wasted money: I'd give them a four out of five on communication.
GetHuman: And what about Quicken's ability to quickly and effectively address your problem?
~Wasted money: For that I would say five out of five.
GetHuman: And finally- any advice for other Quicken customers?
~Wasted money: Call them early in the day or late. Don't forget any personal or account information you might need for Quicken to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wasted money taken from his Quicken customer service problem that occurred on November 16th, 2017.