ROBLOX: OK LOOK I JUST GOT A CARD AND TYPED IN THE CODE...

A ROBLOX customer review by GetHuman user ~YOU SUCK ROBLOX from November 20th, 2017

Background on ~YOU SUCK ROBLOX's case

GetHuman: ~YOU SUCK ROBLOX - can you tell our other ROBLOX customers when your case took place?
~YOU SUCK ROBLOX: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to ROBLOX, and if so, how?
~YOU SUCK ROBLOX: I used the 888-858-2569 number I found for on the GetHuman ROBLOX customer phone number page I was on: ROBLOX Customer Service Phone Number
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~YOU SUCK ROBLOX a list of common ROBLOX problems)
~YOU SUCK ROBLOX: "Setup service" was why I was trying to call.

~YOU SUCK ROBLOX's review of ROBLOX customer service

GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~YOU SUCK ROBLOX: OK LOOK I JUST GOT A CARD AND TYPED IN THE CODE AND IT DIDNT WORK SO I WANT MY ROBUX OR YOUR GIVING MY MONEY BACK
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~YOU SUCK ROBLOX: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~YOU SUCK ROBLOX: I'd give them a three out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~YOU SUCK ROBLOX: For that I would say four out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~YOU SUCK ROBLOX: Call them early in the day or late. Don't forget any personal or account information you might need for ROBLOX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~YOU SUCK ROBLOX taken from his ROBLOX customer service problem that occurred on November 14th, 2017.

ROBLOX

2.81 of 5 stars | 181 reviews

~YOU SUCK ROBLOX's ROBLOX Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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