ROBLOX: Ive been banned for * days and i didnt do anyth...
A ROBLOX customer review by GetHuman user ~I Love kittens :3 from November 28th, 2017
Background on ~I Love kittens :3's case
GetHuman: ~I Love kittens :3 - can you tell our other ROBLOX customers when your case took place?
~I Love kittens :3: Yup. It was late at night, on November 19th.
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~I Love kittens :3 a list of common ROBLOX problems)
~I Love kittens :3: "Overcharge/Strange charge" was why I was trying to call.
~I Love kittens :3's review of ROBLOX customer service
GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I Love kittens :3: Ive been banned for * days and i didnt do anything i was on xbox after i got off i went to take a nap when i woke up i went on my laptop to play roblox and it said i was banned i didnt do anything im always hacked on everything i did nothing my roblox account name is AnthonyPearase so roblox if you see this message can you please unban me i didnt do anything :( :'(
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~I Love kittens :3: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I Love kittens :3: I'd give them a three out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~I Love kittens :3: For that I would say five out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~I Love kittens :3: Call them early in the day or late. Don't forget any personal or account information you might need for ROBLOX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I Love kittens :3 taken from his ROBLOX customer service problem that occurred on November 19th, 2017.