ReachOut Wireless: * sent all required info by fax and us mail,the...
A ReachOut Wireless customer review by GetHuman user ~russ dagilis from November 15th, 2017
Background on ~russ dagilis's case
GetHuman: ~russ dagilis - can you tell our other ReachOut Wireless customers when your case took place?
~russ dagilis: Yup. It was afternoon, on November 5th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~russ dagilis a list of common ReachOut Wireless problems)
~russ dagilis: "Service problem" was why I was trying to call.
~russ dagilis's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~russ dagilis: * sent all required info by fax and us mail,they insisted it was never received.received phone don't know how to use,no phone * for contact, using the web is useless* keep getting pg *** not available. still waing for a call or something after * days
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~russ dagilis: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~russ dagilis: I'd give them a three out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~russ dagilis: For that I would say four out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~russ dagilis: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~russ dagilis taken from his ReachOut Wireless customer service problem that occurred on November 5th, 2017.