ReachOut Wireless: I just want my money back for the phone I broug...
A ReachOut Wireless customer review by GetHuman user ~Brenda Bagley from November 19th, 2017
Background on ~Brenda Bagley's case
GetHuman: ~Brenda Bagley - can you tell our other ReachOut Wireless customers when your case took place?
~Brenda Bagley: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Brenda Bagley a list of common ReachOut Wireless problems)
~Brenda Bagley: "Lower my bill" was why I was trying to call.
~Brenda Bagley's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brenda Bagley: I just want my money back for the phone I brought.its going on * months. No more run arounds for me.
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Brenda Bagley: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brenda Bagley: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Brenda Bagley: For that I would say two out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Brenda Bagley: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brenda Bagley taken from his ReachOut Wireless customer service problem that occurred on November 9th, 2017.