ReachOut Wireless: How can I can call a toll-free number,when my m...
A ReachOut Wireless customer review by GetHuman user ~I need help from November 22nd, 2017
Background on ~I need help's case
GetHuman: ~I need help - can you tell our other ReachOut Wireless customers when your case took place?
~I need help: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~I need help a list of common ReachOut Wireless problems)
~I need help: "Update account information" was why I was trying to call.
~I need help's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I need help: How can I can call a toll-free number,when my min. are up!!The hold time blows.And don't get me started transfered calls.I waited a total of *hr.**min.Only to be told to call back the next day.what the ****! I need this service to find a job.But you make it hard on a ****.
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~I need help: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I need help: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~I need help: For that I would say three out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~I need help: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I need help taken from his ReachOut Wireless customer service problem that occurred on November 19th, 2017.