ReachOut Wireless: They help many people on same time. Waiting is...
A ReachOut Wireless customer review by GetHuman user ~Karl harrison from November 22nd, 2017
Background on ~Karl harrison's case
GetHuman: ~Karl harrison - can you tell our other ReachOut Wireless customers when your case took place?
~Karl harrison: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Karl harrison a list of common ReachOut Wireless problems)
~Karl harrison: "Technical support" was why I was trying to call.
~Karl harrison's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karl harrison: They help many people on same time. Waiting is accepted. And many rep are not authorize fr many things. *Bradley jones helped me in best way
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Karl harrison: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karl harrison: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Karl harrison: For that I would say four out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Karl harrison: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karl harrison taken from his ReachOut Wireless customer service problem that occurred on November 14th, 2017.