ReachOut Wireless: NEVER DID ANSWER.GOT DOWN TO ** FROM ** THEN TH...

A ReachOut Wireless customer review by GetHuman user ~rebeccaoxier from November 19th, 2017

Background on ~rebeccaoxier's case

GetHuman: ~rebeccaoxier - can you tell our other ReachOut Wireless customers when your case took place?
~rebeccaoxier: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
~rebeccaoxier: I used the 877-870-9222 number I found for on the GetHuman ReachOut Wireless customer phone number page I was on: ReachOut Wireless Customer Service Phone Number
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~rebeccaoxier a list of common ReachOut Wireless problems)
~rebeccaoxier: "Complaint" was why I was trying to call.

~rebeccaoxier's review of ReachOut Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rebeccaoxier: NEVER DID ANSWER.GOT DOWN TO ** FROM ** THEN THEY HUNG UP.NEEDED TO CANCEL MY PHONE WAS STOLEN .NOW I HAVE TO WAIT UNTIL MONDAY*C
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~rebeccaoxier: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rebeccaoxier: I'd give them a two out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~rebeccaoxier: For that I would say three out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~rebeccaoxier: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rebeccaoxier taken from his ReachOut Wireless customer service problem that occurred on November 15th, 2017.

ReachOut Wireless

1.32 of 5 stars | 167 reviews
ReachOut Wireless ReviewsReachOut Wireless's Phone NumberAll ReachOut Wireless contact info

~rebeccaoxier's ReachOut Wireless Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ReachOut Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ReachOut Wireless in any way.

More ReachOut Wireless Reviews

phone doesn't charge, they say sending me new battery, * to * wee...It was the worse waiting time that I've ever had in my life. And...I waiting for the customer service for * hours but no any body co...Attempted purchase of unlimited minutes three times on ******** o...I want my $** back, The Grinch of ****, tried to suspend my life...***-***-**** said he would fix the phone that had my time over *o...I just want my money back for the phone I brought.its going on...
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!