ReachOut Wireless: my mother has a reachout phone and the tech*tel...
A ReachOut Wireless customer review by GetHuman user ~ruth williams from November 15th, 2017
Background on ~ruth williams's case
GetHuman: ~ruth williams - can you tell our other ReachOut Wireless customers when your case took place?
~ruth williams: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~ruth williams a list of common ReachOut Wireless problems)
~ruth williams: "Complaint" was why I was trying to call.
~ruth williams's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ruth williams: my mother has a reachout phone and the tech*tell this not reachout wireless but it is.*her number is ***- ***-**** please help me thanks. customer
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~ruth williams: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ruth williams: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~ruth williams: For that I would say one out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~ruth williams: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ruth williams taken from his ReachOut Wireless customer service problem that occurred on November 12th, 2017.