Redbox: I forgot the Women's name, she was from the EG...
A Redbox customer review by GetHuman user ~Elizabeth Baker from November 22nd, 2017
Background on ~Elizabeth Baker's case
GetHuman: ~Elizabeth Baker - can you tell our other Redbox customers when your case took place?
~Elizabeth Baker: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Redbox, and if so, how?
GetHuman: And which of these common Redbox customer issues best describes the reason you wanted to talk to them?
(Shows ~Elizabeth Baker a list of common Redbox problems)
~Elizabeth Baker: "Problem With a Rental" was why I was trying to contact.
~Elizabeth Baker's review of Redbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Redbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elizabeth Baker: I forgot the Women's name, she was from the EG bank and was very helpful and answered all my questions...
GetHuman: Let's quantify your experience contacting Redbox. On a scale of 1 to 5, how easy is it go get help on a Redbox problem?
~Elizabeth Baker: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elizabeth Baker: I'd give them a five out of five on communication.
GetHuman: And what about Redbox's ability to quickly and effectively address your problem?
~Elizabeth Baker: For that I would say one out of five.
GetHuman: And finally- any advice for other Redbox customers?
~Elizabeth Baker: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Redbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elizabeth Baker taken from his Redbox customer service problem that occurred on November 14th, 2017.