Redbox: I just had ** something dollars taken out of my...
A Redbox customer review by GetHuman user ~Stephen sands from November 26th, 2017
Background on ~Stephen sands's case
GetHuman: ~Stephen sands - can you tell our other Redbox customers when your case took place?
~Stephen sands: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Redbox, and if so, how?
GetHuman: And which of these common Redbox customer issues best describes the reason you wanted to talk to them?
(Shows ~Stephen sands a list of common Redbox problems)
~Stephen sands: "Returns" was why I was trying to contact.
~Stephen sands's review of Redbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Redbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stephen sands: I just had ** something dollars taken out of my PayPal I emailed u all many times and no response at all I had movies * days u all are wrong saying * or whatever I want my money back please this is wrong
GetHuman: Let's quantify your experience contacting Redbox. On a scale of 1 to 5, how easy is it go get help on a Redbox problem?
~Stephen sands: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stephen sands: I'd give them a four out of five on communication.
GetHuman: And what about Redbox's ability to quickly and effectively address your problem?
~Stephen sands: For that I would say one out of five.
GetHuman: And finally- any advice for other Redbox customers?
~Stephen sands: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Redbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stephen sands taken from his Redbox customer service problem that occurred on November 21st, 2017.