Remington Products: Dear Madam* Sir,******@***.com is the only addr...
A Remington Products customer review by GetHuman user ~EDWARD TWEG from November 16th, 2017
Background on ~EDWARD TWEG's case
GetHuman: ~EDWARD TWEG - can you tell our other Remington Products customers when your case took place?
~EDWARD TWEG: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Remington Products, and if so, how?
GetHuman: And which of these common Remington Products customer issues best describes the reason you wanted to talk to them?
(Shows ~EDWARD TWEG a list of common Remington Products problems)
~EDWARD TWEG: "Repairs" was why I was trying to call.
~EDWARD TWEG's review of Remington Products customer service
GetHuman: So how would you sum up your experience for GetHuman's Remington Products customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~EDWARD TWEG: Dear Madam* Sir,******@***.com is the only address I can reach Remington company, *I am Edward Tweg, from Israel, I must say, I can really understand the policy of Remington's senior management to reject many offers you receive upon you, because I myself get a lot of offers for developing prototypes, lot of them without a real value, but some of them are excellent. I am proud that many of my inventions are commercialized in Europe, two of them have been manufactured and sold by "de Buyer" France.*My last invention I would like to offer to Remington It's the only electrical epilator * mm wide head, capable to precisely shape eyebrows or other facial hair, it small, easy to hold and use. This epilator is missing in the global market, the prototype was successfully tested at a number of beauty salons, all of them were very satisfied with the results. We have a video shows one of the cosmetologist using the device on a model.*I think that my offer should be examined care
GetHuman: Let's quantify your experience contacting Remington Products. On a scale of 1 to 5, how easy is it go get help on a Remington Products problem?
~EDWARD TWEG: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~EDWARD TWEG: I'd give them a five out of five on communication.
GetHuman: And what about Remington Products's ability to quickly and effectively address your problem?
~EDWARD TWEG: For that I would say five out of five.
GetHuman: And finally- any advice for other Remington Products customers?
~EDWARD TWEG: Call them early in the day or late. Don't forget any personal or account information you might need for Remington Products to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~EDWARD TWEG taken from his Remington Products customer service problem that occurred on November 11th, 2017.