Right Source RX: After my partially filled order arrives i will...
A Right Source RX customer review by GetHuman user ~best librarian from November 8th, 2017
Background on ~best librarian's case
GetHuman: ~best librarian - can you tell our other Right Source RX customers when your case took place?
~best librarian: Yeah. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~best librarian a list of common Right Source RX problems)
~best librarian: "Product information" was why I was trying to call.
~best librarian's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~best librarian: After my partially filled order arrives i will never do business with this company again. It has taken weeks to get the dreugs in the mail. I have spent hours waiting on hold. They waited ten days to tell me that one of my meds was out of stock and backordered, with no time frame for arrival. I wound up ordering it from a local pharmacy who supplies it in one day. This company should not be allowed to do business. People who need their meds will die waiting for these incompetents to deliver them. Lowest possible rating .Do not deal with these people if you value your life.
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~best librarian: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~best librarian: I'd give them a five out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~best librarian: For that I would say one out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~best librarian: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~best librarian taken from his Right Source RX customer service problem that occurred on November 2nd, 2017.