Right Source RX: Called in a prescription on **** and checked on...
A Right Source RX customer review by GetHuman user ~Peter Carlson from November 13th, 2017
Background on ~Peter Carlson's case
GetHuman: ~Peter Carlson - can you tell our other Right Source RX customers when your case took place?
~Peter Carlson: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~Peter Carlson a list of common Right Source RX problems)
~Peter Carlson: "Product information" was why I was trying to call.
~Peter Carlson's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peter Carlson: Called in a prescription on **** and checked on it repeatedly. First they claimed the doctor hadn't confirmed it, then they claimed they needed the doctor's ID number - one problem after another. Finally, on ***** I learned they had "inactivated" it - never contacted me or my doctor, just dumped my prescription. I should have known better than to trust these morons with my medication...
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~Peter Carlson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peter Carlson: I'd give them a five out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~Peter Carlson: For that I would say four out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~Peter Carlson: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peter Carlson taken from his Right Source RX customer service problem that occurred on November 10th, 2017.