Right Source RX: Out of the blue they charged me a co-pay of...
A Right Source RX customer review by GetHuman user GetHuman-80475 from November 15th, 2017
Background on GetHuman-80475's case
GetHuman: GetHuman-80475 - can you tell our other Right Source RX customers when your case took place?
GetHuman-80475: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-80475 a list of common Right Source RX problems)
GetHuman-80475: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-80475's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-80475: Out of the blue they charged me a co-pay of $ **.** for a medication that I had ordered for ** years with no copay. I can buy the order for the copay price at WalMart. I did tell them to never send a order if it has a copay.
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
GetHuman-80475: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-80475: I'd give them a five out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
GetHuman-80475: For that I would say one out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
GetHuman-80475: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-80475 taken from his Right Source RX customer service problem that occurred on November 6th, 2017.