Right Source RX: Rightsource has lost or thrown away * of our RX...
A Right Source RX customer review by GetHuman user ~nicejanie01 from November 11th, 2017
Background on ~nicejanie01's case
GetHuman: ~nicejanie01 - can you tell our other Right Source RX customers when your case took place?
~nicejanie01: Yeah. It was late at night, on November 4th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~nicejanie01 a list of common Right Source RX problems)
~nicejanie01: "Product information" was why I was trying to call.
~nicejanie01's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nicejanie01: Rightsource has lost or thrown away * of our RXs, simply because they don't supply the drug. No communication! I have to call and, finally, someone tells me that they don't supply the drug.*The website used to be difficult to navigate* now it's almost impossible.*More complaints* very disppointed!!
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~nicejanie01: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nicejanie01: I'd give them a one out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~nicejanie01: For that I would say two out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~nicejanie01: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nicejanie01 taken from his Right Source RX customer service problem that occurred on November 4th, 2017.