Rockstar Games: horrible i waited for about ** minutes*before a...
A Rockstar Games customer review by GetHuman user ~not happy costumer from November 25th, 2017
Background on ~not happy costumer's case
GetHuman: ~not happy costumer - can you tell our other Rockstar Games customers when your case took place?
~not happy costumer: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy costumer a list of common Rockstar Games problems)
~not happy costumer: "Refund a Charge" was why I was trying to contact.
~not happy costumer's review of Rockstar Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy costumer: horrible i waited for about ** minutes*before any one picked up and when they did pick up i could not under stand them after i waited * days and my problem still was not fixed
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
~not happy costumer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy costumer: I'd give them a five out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
~not happy costumer: For that I would say two out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
~not happy costumer: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy costumer taken from his Rockstar Games customer service problem that occurred on November 23rd, 2017.