Rodale: It is for representatives out of the Phillipine...
A Rodale customer review by GetHuman user ~jillsy65 from October 27th, 2017
Background on ~jillsy65's case
GetHuman: ~jillsy65 - can you tell our other Rodale customers when your case took place?
~jillsy65: Sure. It was morning, on October 19th.
GetHuman: Did you reach out to Rodale, and if so, how?
GetHuman: And which of these common Rodale customer issues best describes the reason you wanted to talk to them?
(Shows ~jillsy65 a list of common Rodale problems)
~jillsy65: "Change order" was why I was trying to call.
~jillsy65's review of Rodale customer service
GetHuman: So how would you sum up your experience for GetHuman's Rodale customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jillsy65: It is for representatives out of the Phillipines. They were no help for a question I had about winning a sweepstakes.
GetHuman: Let's quantify your experience contacting Rodale. On a scale of 1 to 5, how easy is it go get help on a Rodale problem?
~jillsy65: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jillsy65: I'd give them a five out of five on communication.
GetHuman: And what about Rodale's ability to quickly and effectively address your problem?
~jillsy65: For that I would say five out of five.
GetHuman: And finally- any advice for other Rodale customers?
~jillsy65: Call them early in the day or late. Don't forget any personal or account information you might need for Rodale to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jillsy65 taken from his Rodale customer service problem that occurred on October 19th, 2017.
Rodale
5.00 of 5 stars | 9 reviews
~jillsy65's Rodale Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Rodale, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Rodale in any way.