Rosetta Stone: I was sent to a URL to address minor code...
A Rosetta Stone customer review by GetHuman user ~David Desbordes from November 22nd, 2017
Background on ~David Desbordes's case
GetHuman: ~David Desbordes - can you tell our other Rosetta Stone customers when your case took place?
~David Desbordes: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Rosetta Stone, and if so, how?
GetHuman: And which of these common Rosetta Stone customer issues best describes the reason you wanted to talk to them?
(Shows ~David Desbordes a list of common Rosetta Stone problems)
~David Desbordes: "Change order" was why I was trying to call.
~David Desbordes's review of Rosetta Stone customer service
GetHuman: So how would you sum up your experience for GetHuman's Rosetta Stone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~David Desbordes: I was sent to a URL to address minor code ****. This is a major problem for me. now none of my program languages are authorized despite significant recent increased investment! The article addressed Version * problems while I bought Version *!
GetHuman: Let's quantify your experience contacting Rosetta Stone. On a scale of 1 to 5, how easy is it go get help on a Rosetta Stone problem?
~David Desbordes: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~David Desbordes: I'd give them a three out of five on communication.
GetHuman: And what about Rosetta Stone's ability to quickly and effectively address your problem?
~David Desbordes: For that I would say one out of five.
GetHuman: And finally- any advice for other Rosetta Stone customers?
~David Desbordes: Call them early in the day or late. Don't forget any personal or account information you might need for Rosetta Stone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~David Desbordes taken from his Rosetta Stone customer service problem that occurred on November 19th, 2017.