Ruud Heating & Cooling: absolutely no help, no technical support and no...
A Ruud Heating & Cooling customer review by GetHuman user GetHuman-75323 from November 23rd, 2017
Background on GetHuman-75323's case
GetHuman: GetHuman-75323 - can you tell our other Ruud Heating & Cooling customers when your case took place?
GetHuman-75323: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to Ruud Heating & Cooling, and if so, how?
GetHuman: And which of these common Ruud Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-75323 a list of common Ruud Heating & Cooling problems)
GetHuman-75323: "Where to buy" was why I was trying to call.
GetHuman-75323's review of Ruud Heating & Cooling customer service
GetHuman: So how would you sum up your experience for GetHuman's Ruud Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-75323: absolutely no help, no technical support and no one*was able to provide me with where to find a wiring diagram.*I will it hard to ever deal with this company again.
GetHuman: Let's quantify your experience contacting Ruud Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a Ruud Heating & Cooling problem?
GetHuman-75323: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-75323: I'd give them a two out of five on communication.
GetHuman: And what about Ruud Heating & Cooling's ability to quickly and effectively address your problem?
GetHuman-75323: For that I would say one out of five.
GetHuman: And finally- any advice for other Ruud Heating & Cooling customers?
GetHuman-75323: Call them early in the day or late. Don't forget any personal or account information you might need for Ruud Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-75323 taken from his Ruud Heating & Cooling customer service problem that occurred on November 21st, 2017.
Ruud Heating & Cooling
1.00 of 5 stars | 10 reviews
GetHuman-75323's Ruud Heating & Cooling Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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