SPOT Satellite GPS Messenger: The rep was very cordial and helpful, even afte...
A SPOT Satellite GPS Messenger customer review by GetHuman user ~no screen name from November 19th, 2017
Background on ~no screen name's case
GetHuman: ~no screen name - can you tell our other SPOT Satellite GPS Messenger customers when your case took place?
~no screen name: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to SPOT Satellite GPS Messenger, and if so, how?
GetHuman: And which of these common SPOT Satellite GPS Messenger customer issues best describes the reason you wanted to talk to them?
(Shows ~no screen name a list of common SPOT Satellite GPS Messenger problems)
~no screen name: "Where to buy" was why I was trying to call.
~no screen name's review of SPOT Satellite GPS Messenger customer service
GetHuman: So how would you sum up your experience for GetHuman's SPOT Satellite GPS Messenger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no screen name: The rep was very cordial and helpful, even after I learned my Spot * was functioning properly. My problem was operator error. Many thanks to Spot.
GetHuman: Let's quantify your experience contacting SPOT Satellite GPS Messenger. On a scale of 1 to 5, how easy is it go get help on a SPOT Satellite GPS Messenger problem?
~no screen name: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no screen name: I'd give them a five out of five on communication.
GetHuman: And what about SPOT Satellite GPS Messenger's ability to quickly and effectively address your problem?
~no screen name: For that I would say four out of five.
GetHuman: And finally- any advice for other SPOT Satellite GPS Messenger customers?
~no screen name: Call them early in the day or late. Don't forget any personal or account information you might need for SPOT Satellite GPS Messenger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no screen name taken from his SPOT Satellite GPS Messenger customer service problem that occurred on November 18th, 2017.
SPOT Satellite GPS Messenger
4.00 of 5 stars | 2 reviews
~no screen name's SPOT Satellite GPS Messenger Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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