Sacramento Bee: I also spoke with the sweet Emily. Looks like S...
A Sacramento Bee customer review by GetHuman user ~Unhappywith the bee from November 13th, 2017
Background on ~Unhappywith the bee's case
GetHuman: ~Unhappywith the bee - can you tell our other Sacramento Bee customers when your case took place?
~Unhappywith the bee: Yeah. It was late at night, on November 6th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappywith the bee a list of common Sacramento Bee problems)
~Unhappywith the bee: "Delivery problem" was why I was trying to call.
~Unhappywith the bee's review of Sacramento Bee customer service
GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappywith the bee: I also spoke with the sweet Emily. Looks like Sac Bee does not care who represents their customer service.Waited ** minutes this time ** when I tried earlier.
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
~Unhappywith the bee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappywith the bee: I'd give them a three out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
~Unhappywith the bee: For that I would say two out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
~Unhappywith the bee: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappywith the bee taken from his Sacramento Bee customer service problem that occurred on November 6th, 2017.