Sacramento Bee: Luckily, for me, the * provided went directly t...
A Sacramento Bee customer review by GetHuman user GetHuman-253656 from November 21st, 2017
Background on GetHuman-253656's case
GetHuman: GetHuman-253656 - can you tell our other Sacramento Bee customers when your case took place?
GetHuman-253656: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-253656 a list of common Sacramento Bee problems)
GetHuman-253656: "Cancel subscription" was why I was trying to call.
GetHuman-253656's review of Sacramento Bee customer service
GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-253656: Luckily, for me, the * provided went directly to the dept. I wanted but even if it hadn't it would have been a starting point for a local contact rather than someone in the Philippines, as has usually been the case.
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
GetHuman-253656: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-253656: I'd give them a two out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
GetHuman-253656: For that I would say three out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
GetHuman-253656: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-253656 taken from his Sacramento Bee customer service problem that occurred on November 15th, 2017.