Sacramento Bee: Went through menu, I answered all questions but...
A Sacramento Bee customer review by GetHuman user ~Ken Fletcher from November 24th, 2017
Background on ~Ken Fletcher's case
GetHuman: ~Ken Fletcher - can you tell our other Sacramento Bee customers when your case took place?
~Ken Fletcher: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows ~Ken Fletcher a list of common Sacramento Bee problems)
~Ken Fletcher: "Lower my bill" was why I was trying to call.
~Ken Fletcher's review of Sacramento Bee customer service
GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ken Fletcher: Went through menu, I answered all questions but menu did not answer my issue and then was disconnected.
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
~Ken Fletcher: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ken Fletcher: I'd give them a four out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
~Ken Fletcher: For that I would say five out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
~Ken Fletcher: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ken Fletcher taken from his Sacramento Bee customer service problem that occurred on November 17th, 2017.