SafeLink Wireless: Called the number given to me for best number t...
A SafeLink Wireless customer review by GetHuman user ~Joy Reg from November 19th, 2017
Background on ~Joy Reg's case
GetHuman: ~Joy Reg - can you tell our other SafeLink Wireless customers when your case took place?
~Joy Reg: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Joy Reg a list of common SafeLink Wireless problems)
~Joy Reg: "Device Support" was why I was trying to call.
~Joy Reg's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joy Reg: Called the number given to me for best number to get a human on the phone, after ** minutes ,a man answered and told me to call the same number I called all day yesterday!!!!!
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Joy Reg: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joy Reg: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Joy Reg: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Joy Reg: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joy Reg taken from his SafeLink Wireless customer service problem that occurred on November 10th, 2017.