SafeLink Wireless: I finally got a human on the phone.I purchased...
A SafeLink Wireless customer review by GetHuman user ~What about me? from November 23rd, 2017
Background on ~What about me?'s case
GetHuman: ~What about me? - can you tell our other SafeLink Wireless customers when your case took place?
~What about me?: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~What about me? a list of common SafeLink Wireless problems)
~What about me?: "Lost or Broken Phone" was why I was trying to call.
~What about me?'s review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~What about me?: I finally got a human on the phone.I purchased this phone from safelink. the LG touched tone.I had ***minutes left on the phone.Someone called me,and looked at the phone and it said out of air time.The so called customer service person said to me well according to my screen, you still ** minutes left when the phone says *.**minutes.She did not want to deal me any longer so she hang up on me. SAFELINK CALL THAT CUSTOMER SERVICE.MAYBE THE NEED TO SIT DOWN WITH THOSE MORONS AND EXPLAINED TO THEM THE F......G MEANING OF CUSTOMER SERVICE.AND IF YOU ARE LUCKY ENOUGH,IT'S ALWAYS SOME SCHMUCH WITH AN INDIAN ACCENT SAYING HELLO THIS IS MICHAEL SMITH HOW MAY I HELP YOU TODAY? I DON'T KNOW ANY INDIANS NAME MIKE,DENNIS,JIM OR JOE BLOW FOR THAT MATTER.IT'S ALWAYS SHAH,ABOUTUTU,FAHID AND SO ONE .
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~What about me?: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~What about me?: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~What about me?: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~What about me?: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~What about me? taken from his SafeLink Wireless customer service problem that occurred on November 13th, 2017.